FAQ
Holiday 2011 Shipping
We recommend customers order as early as possible for the holidays. Due
to the higher volume, packaging and shipping times may be longer than
usual. For delivery by Christmas in the United States, we would suggest
placing orders no later than December 18th.
From 12 P.M. EST on December 21st to January 2nd, Howard Yount's shipping office will be closed. Orders placed during this period will ship starting on January 2nd.
Shipping & Handling
We will ship your order as quickly as possible, usually within one business day. Domestic shipping is by USPS Priority Mail or UPS Ground, with the carrier determined by us. Orders ship from New York and should arrive within 3 to 6 business days within the United States. For overnight delivery send us an e-mail and we will try to meet your needs. International orders may take an additional day to process, and will be sent with the United States Postal Service. Delivery times to international addresses are difficult to estimate, and may be as long as two or three weeks. If the actual shipping cost is substantially lower than what you are charged (as can happen with light weight items like pocket squares), we will send a partial refund for the difference.
U.S. Shipping & Handling
| Up to $99.99 | $4.95 |
| $100 and up | Free |
Canada
| Up to $24.99 | $5.95 |
| $25 to $99.99 | $8.95 |
| $100 to $199.99 | $16.95 |
| $200 and up | $21.95 |
Other International Destinations
| Up to $99.99 | $9.95 |
| $100 to $199.99 | $19.95 |
| $200 and up | $29.95 |
Returns
We hope you’ll be happy with your purchase. If you would like to return an item, please contact us. Unused items can be returned within 30 days. It is the buyer's responsibility to return items in original condition; please ensure proper packaging. Once your items are returned for refund or exchange, please note that it may take up to a week to process. At this time we do not accept returns on international orders.
Colors
We make every effort to display the colors of the merchandise that appears on this site accurately. Because actual colors and shades depend on your monitor, we cannot guarantee that your monitor will accurately display the actual colors of the merchandise.
Privacy
Your privacy is important to us. We will not rent or sell your personal information to any third party, and we will not share your personal information with any unaffiliated party without your consent.
